Genie Health – Privacy Policy
Effective Date: 5 October 2025
This Privacy Policy explains how we collect, use, store, share, and protect information for Genie (B2C) and Genie SmartCare (B2B).
1. Scope and Definitions
This Policy applies to all data collected through Genie and Genie SmartCare, including Client, End-User, and Member data.
2. Data We Collect
For Genie SmartCare: Client business data and End-User data (contact details, communications, scheduling, health information) processed on behalf of Clients.
3. How We Use Data
For Genie SmartCare, we act as a Data Intermediary (Processor) to provide Smart Scheduling, Smart Messaging, and Smart Insights.
4. Data Sharing
We do not sell personal data. Data shared only with communication platforms, service providers, and regulators as required.
5. Cross-Border Data Transfers
Personal data may be transferred outside Singapore with PDPA-compliant safeguards.
6. Cookies and Tracking
We use cookies and similar technologies for service performance and security.
7. Security Practices
Encryption, access controls, security reviews, and incident response procedures are employed.
8. Data Retention and Disposal
Client data retained while active. Upon termination, data exported within 30 days, deleted within 90 days.
Contact Us
📍 Genie Health Pte. Ltd., 60 Paya Lebar Road, Singapore