Frequently Asked Questions

What is Genie Health?

Genie Health is a Singapore-based, AI-powered health platform that helps individuals make sense of their health data, offering personalized insights and preventive guidance.

How does Genie work?

Genie unifies your medical reports, wearables, and lifestyle data in one place to provide a 360° view of your health. Learn more about how it works on our Features page.

Who is Genie Health for?

Genie is designed for both individuals and healthcare providers.

For individuals: the Genie app helps you track, understand, and improve your health.

For clinics and hospitals: Genie SmartCare streamlines workflows and improves patient engagement.

What makes Genie different from other health apps?

Unlike generic fitness or wellness apps, Genie bridges the gap between lifestyle and clinical health. It's built by seasoned tech leaders who understand how to design scalable, trustworthy systems — read more about the founders in our About page.

Is Genie Health available in Singapore only?

Genie is built and headquartered in Singapore, but designed to scale globally. Learn more about our Singapore roots and vision for expansion here.

How does Genie protect my health data?

Your privacy and data security are a top priority. Genie complies with the Singapore PDPA and global standards for data protection. Full details are available on our Legal page.

What kind of insights does Genie provide?

Genie helps you identify trends across health markers — for example, how your cholesterol, sleep, and stress interact. See examples of our AI-powered insights on our Features page.

How is Genie SmartCare different from traditional clinic systems?

Genie SmartCare is built to reduce administrative burden. It includes Smart Messaging, Smart Scheduling, and AI-driven patient insights — giving doctors more time to focus on care, not paperwork.

Who are the people behind Genie Health?

Genie was founded by seasoned technology leaders who have scaled global platforms such as LinkedIn, PropertyGuru, Twitter, and Twitch. Read about their journey in our About page and the story behind Genie in our launch article.

What inspired the creation of Genie?

The founders saw how health data often lives in silos — a report here, a wearable there — and wanted to make preventive health practical and accessible. Read the full story on our About page.

How can Genie help me stay proactive about my health?

Genie uses AI to spot early trends in your data — for example, a gradual dip in Vitamin D levels or sleep efficiency — before they become problems. Learn more about prevention and longevity in our blog post, Health is the New Flex.

I'm a doctor or clinic owner — how can I partner with Genie?

You can explore partnership opportunities and learn how Genie SmartCare supports clinics by automating routine tasks and surfacing patient insights.

Is Genie hiring?

Yes! We're always looking for talented people passionate about building the future of AI in health. Explore current openings on our Careers page.

How can I contact Genie Health?

You can reach our Singapore team through the Contact section on our website or email us directly at info@geniehealth.care.